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Description
ServiceNow, Inc. provides a cloud‑based platform that digitizes, automates, and coordinates work across large enterprises, offering modular applications for IT service management, employee and HR service delivery, customer service, field service, security operations, and low‑code app development. The company’s business model centers on subscription‑based software licensing and professional services, positioning its Now Platform as a unified workflow engine that integrates AI and analytics to streamline repetitive tasks and improve visibility. Operating in the enterprise software and cloud computing sector, ServiceNow is widely recognized as a market leader in ITSM and broader workflow automation, with a substantial installed base among Fortune 500 firms and a growing footprint in customer‑facing and industry‑specific solutions.
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