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By using TickStock, you agree to

Terms of Service

Acceptance of Terms

By accessing and using TickStock LLC's stock alerting platform ('the Service'), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service. We may update these terms from time to time, and your continued use constitutes acceptance of any changes.

Description of Service

TickStock provides stock price alerts and notifications via email and SMS. Our Service allows you to:

  • Create and manage stock price alerts
  • Receive notifications when price targets are reached
  • Access stock analysis and market data
  • View company information and news

Important: Our Service provides information and alerts only. We do not provide financial advice, investment recommendations, or trading services. All investment decisions are your responsibility.

Investment Advice Disclaimer

DO NOT BASE ANY INVESTMENT DECISION UPON ANY MATERIALS FOUND ON THIS WEBSITE OR SERVICE. We are not registered as a securities broker-dealer or an investment adviser with the U.S. Securities and Exchange Commission (the "SEC") or with any state securities regulatory authority. We are neither licensed nor qualified to provide investment advice.

The information provided through our Service is for informational purposes only and should not be construed as investment, financial, legal, or tax advice. Nothing contained in our Service constitutes a solicitation, recommendation, endorsement, or offer to buy or sell any securities or other financial instruments. All content is information of a general nature and does not address the circumstances of any particular individual or entity.

You alone assume the sole responsibility of evaluating the merits and risks associated with any investment decisions based on information provided through our Service.

AI-Generated Content

Our Service may include content generated by artificial intelligence systems to provide educational information and analysis. You acknowledge and agree that:

  • All AI-generated content is provided for informational and educational purposes only
  • AI-generated content may contain errors, inaccuracies, or outdated information
  • AI-generated content does not constitute financial, investment, legal, or professional advice
  • You should not rely solely on AI-generated content for investment decisions
  • We do not guarantee the accuracy, completeness, or reliability of AI-generated content
  • You are responsible for verifying any information before acting upon it
  • We recommend consulting with qualified financial professionals before making investment decisions

AI-generated content is subject to the same disclaimers and limitations of liability as all other content provided through our Service.

Account Registration and Responsibilities

To use our Service, you must create an account and provide accurate information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Providing accurate and current contact information

SMS Messaging Terms

By enabling SMS notifications, you consent to receive text messages from TickStock. You understand that:

  • Message frequency depends on your alert settings and market activity. Alerts are grouped together to minimize the number of messages you receive.
  • You can opt out at any time by replying "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  • If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at help@tickstock.com.
  • Carriers are not liable for delayed or undelivered messages
  • As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  • If you have any questions regarding privacy, please read our Privacy Policy

Our SMS communications comply with Twilio's Messaging Policy and applicable regulations including the Telephone Consumer Protection Act (TCPA).

Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Perform actions with the intention of overwhelming our systems
  • Use automated systems to access the Service without permission
  • Redistribute or resell our data or services

Subscription and Billing

Our Service offers both free and paid subscription tiers. For paid subscriptions:

  • Billing is processed through Stripe
  • Subscriptions renew automatically unless canceled
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months or unused services
  • We may change pricing with 30 days notice

Data Accuracy and Disclaimers

While we strive to provide accurate and timely information, we cannot guarantee:

  • 100% accuracy of stock prices or market data
  • Real-time pricing data
  • Delivery of all alerts due to technical issues
  • Uninterrupted service availability
  • Compatibility with all devices and carriers

You acknowledge that stock prices and market data may be delayed and should not be relied upon for time-sensitive trading decisions.

Intellectual Property

TickStock and its content, including but not limited to text, graphics, logos, and software, are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TICKSTOCK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EXCEPT IN CASES OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless TickStock LLC, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause or notice. Upon termination, your right to use the Service ceases immediately, and we may delete your account and data within 30 days.

Governing Law and Disputes

These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles. You and TickStock agree to attempt to resolve any disputes through good faith negotiation first. If a dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through the courts of South Carolina or, by mutual agreement, through binding arbitration in accordance with the rules of the American Arbitration Association conducted in South Carolina.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

For questions about these Terms or our Service, contact us at:

  • Email: help@tickstock.com

Last updated: June 8, 2025

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Privacy Policy

Introduction

At TickStock LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our stock alerting platform. Our service provides stock price notifications and does not constitute financial advice.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our service, or create stock alerts. This may include:

  • Email address
  • Password (securely hashed and stored)
  • Mobile phone number (for SMS alerts, if enabled)
  • Alert preferences and assets you choose to monitor
  • Usage data and platform interactions

We also automatically collect certain technical information when you use our service, including IP address, browser type, device information, and use cookies and similar technologies as described in our Cookies section below.

Cookies and Similar Technologies

We use cookies and similar technologies to provide and improve our service.

Essential Cookies

We use authentication cookies to:

  • Keep you logged in during your session
  • Provide secure access to your account and alert preferences
  • Enable core platform functionality
  • Remember your preferences and settings

These cookies are necessary for our service to function properly and cannot be disabled while using the platform.

Analytics and Performance Cookies

We may use cookies to analyze how users interact with our platform, measure performance, and improve our services.

Advertising Cookies

We may use cookies to deliver relevant advertisements and measure advertising effectiveness. These cookies may be set by us or our advertising partners.

Cookie Management

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect platform functionality and may prevent you from accessing certain features. We will seek your consent before using non-essential cookies where required by law.

Legal Basis for Processing

We process your personal information based on:

  • Your consent (for SMS notifications and marketing communications)
  • Contractual necessity (to provide our alerting service)
  • Legitimate business interests (to improve and secure our platform)

How We Use Your Information

We use your information to:

  • Provide and maintain our stock alerting service
  • Process and deliver your alert notifications
  • Send SMS text messages for price alerts (with your consent)
  • Improve and optimize our platform performance
  • Ensure platform security and prevent fraud
  • Communicate important service updates

Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

  • With service providers who help us operate our platform (email/SMS delivery, hosting, analytics)
  • When required by law or legal process
  • To protect our rights or safety, or that of our users
  • In connection with a business transfer or acquisition

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Data portability (where applicable)

To exercise these rights, contact us at help@tickstock.com.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and security purposes for up to 7 years.

SMS Communications and Opt-Out

If you enable SMS notifications, you consent to receive text messages about your price alerts. You can opt out anytime by:

  • Replying "STOP" to any SMS message
  • Updating preferences in your account settings
  • Contacting us directly at help@tickstock.com

Standard message and data rates may apply. Message frequency depends on your alert settings and market activity.

Data Security

We implement industry-standard security measures including encryption, secure data storage, and access controls to protect your information from unauthorized access, alteration, or disclosure.

International Data Transfers

Your information may be processed and stored in the United States. If you're located outside the US, we ensure appropriate safeguards are in place for international data transfers.

Children's Privacy

Our service is not intended for users under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of material changes via email or platform notification at least 30 days before they take effect.

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

  • Email: help@tickstock.com

Last updated: June 8, 2025

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